Voice Solutions - Hosted Telephony Systems and Cloud Communications

Hosted telephony systems give your business all the benefits of a centralised, sophisticated phone system with better security and without the necessity of purchasing on-premise equipment.

 

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Reliable and proven, and with several cost-effective pricing options to suit the needs of your business.

Cloud or hosted telephony provides businesses with all the features of a sophisticated phone system, just without the added necessity of purchasing on premise equipment.

A cloud telephony business phone system enables your business to leverage the extensive range of fixed and mobile capabilities via an easy-to-use web portal. Through an intuitive interface, you’re able to easily manage and configure the features of the system in accordance with your organisation’s changing requirements. All without the need to burden your IT department.

Find out more about cloud solutions for SMBs in our blog

Your employees will be able to manage calls easily and effectively, maximising their productivity, and in turn improve the customer experience. Our solution is ideal for any sized business, offering even more outstanding results to organisations with multiple large sites working together.

Surely many of the people who are teaching are asking themselves this question: What facilitates the learning of reading? The variables that effectively facilitate the learning of reading in children have been investigated. This is a key to the face, not only to teach reading but above all, in order to prepare children to learn to read. At that site, you will present the variables that facilitate this learning. Let’s see the variables that facilitate this learning of reading. For this, we will take as a main reference the contributions of one of the eminences in this field of our country: Mr. Fernando Cuetos Vega, professor at the University of Oviedo and Maryanne Wolf, author of the book How we learn to read. The first variable that facilitates the learning of reading is phonological awareness. As I explained in another post, phonological awareness is the ability to understand that spoken speech can be divided into smaller units (words, syllables, and phonemes) and be able to manipulate those units.
Suitable for any sized business looking to improve their productivity and brand reputation through increased capability, while also reducing costs, our Cloud/Hosted Telephony Solutions are the perfect option. Reliable and proven, and with several cost-effective pricing options to suit the needs of your business, our solution is the solution you need.

To find out more about the cloud phone system and your business needs, why not talk to one of our Solution Experts.

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Service

Consistent Customer Experience

So how do you provide that seamless, consistent customer experience?

How do you give the employees of your small or mid-size business the tools to make sure that they can deliver a wow customer experience?

You need a communication platform that offers true system redundancy, one that’s always ready for you to access even if something breaks down. You need an engagement system that’s customisable and scalable, so you can ramp up traffic or update information right away across every one of your company’s touchpoints. Many companies in the recruitment industry for example work on seasonal demand so are ideal for a scalable system.

Cloud telephony solutions promote team engagement and customer engagement seamlessly across any barriers – including moving or expanding your business to new offices.

Adaptable call routes to hunt groups based on different criteria creates a consistently high standard of customer experience and ensures your customer can get the right answers the first time they call.

Cloud telephony solutions allow customers to reach the right agent the first time. And there’s the flexibility — if your business is growing or if it fluctuates in size due to seasonal demand, using the cloud allows you to adjust to demands instantly. This makes hosted telephony ideal for small and medium business phone systems.

Telco cloud ensures your business is a master of customer experience management.

Reliability

Regulatory Compliance

But one urgent reason to consider your cloud solutions is to ensure compliance for the upcoming regulations MIFID II in January 2018 and GDPR in May 2018.

Compliance with MiFID II means upgrading the range of record keeping software you have in order to manage all cloud business communications. Our telephony cloud solutions can integrate with call recording, storage inclusive options, PCI compliance services, SIP trunking and cloud telephony for a holistic solution to meet MIFID II requirements. We can provide a single secure portal and cloud security.

The advantages of having your company’s entire communication system in a cloud telephone system are virtually limitless.

Other resources include automatic software updates, increased security, and disaster recovery, so that your business communication system is always safe.

No storm will wipe out your marketing campaign, no flood will erase your customer lists.

Cloud telephony services also address a chief concern on how to get the most out of your legacy investments while future proofing your business.

Cloud is helping businesses of all sizes to reduce capital expenditure, improve reliability and efficiency, and reduce the risks of data loss. If your business is not yet ready to move your telephony in the cloud, hybrid cloud solutions help your business experience the benefits.

Want to learn more? Read our cloud blogs.